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Residents in Halton who are in need of urgent – but not emergency care – are now being asked to contact NHS 111 first before travelling to hospital.

Patients will be able to get expert health advice and clinical assessment and depending on the individual needs of patients, NHS 111 can book time slots for patients at GP surgeries, NHS Runcorn Urgent Treatment Centre, NHS Widnes Urgent Treatment Centre and the emergency department at Warrington Hospital. 

About Urgent Treatment Centres

Urgent Treatment Centres can treat the following:

  • Minor cuts or wounds
  • Sore throat
  • Bites or stings
  • Rashes and allergic reactions
  • Minor burns or scalds
  • Abdominal pain (urinary symptoms such as simple urinary tract infections
  • Coughs and colds
  • Muscle or joint injuries
  • Earache
  • Eye injuries and infections
  • Emergency contraception

Urgent Treatment Centres cannot treat:

  • Chest pain
  • Breathing difficulties
  • Major injuries
  • Problems usually dealt with by a GP
  • Stomach pains
  • Gynaecological problems
  • Pregnancy problems
  • Allergic reactions
  • Overdoses
  • Alcohol-related problems
  • Mental health problems
  • Conditions likely to require hospital admission

Urgent Treatment centres treat both adults and children.

On arrival, you will initially be assessed to prioritise the urgency of your illness or injury. You will then be seen by a Doctor or Clinical Nurse Practitioner to complete your care.

Urgent Treatment Centres also offer a range of diagnostic facilities including x-ray, ultrasound and pathology.

Runcorn Urgent Care Centre

The Urgent Treatment Centre in Runcorn based at Halton Hospital is currently open 8am to 9pm, 7 days a week and is open 365 days a year, including bank holidays.

Halton General Hospital 
Hospital Way 

Tel: ​01928 753408

View live waiting times for the Runcorn Urgent Treatment Centre 

Widnes Urgent Care Centre

The Urgent Treatment Centre in Widnes is currently open 8am - 8pm, 7 days a week and is open 365 days a year, including bank holidays.

Due to COVID-19, this service is currently operating an appointment only system. To book an appointment, please call Widnes Urgent Treatment Centre direct on 0151 495 5000.

Although booking an appointment at Widnes Urgent Treatment Centre is currently recommended, some walk-in patients who fall into a vulnerable group (e.g. elderly, homeless, metal health) will be accepted.

Healthcare Resou​rce Centre 
Oaks Place 
Caldwell Road 
​Tel: 0151 495 5000​

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