Need to contact your GP? further information is available on the Halton member practices.

You can now make a GP appointment online, simply visit the website of your GP and select online appointments. You will be asked to give a brief description of your symptoms and someone with further advice or a date and time for a GP appointment. 

You can still call your GP practice and book an appointment via this route. During the coronavirus pandemic, patients are asked not to attend a GP practice without an appointment.

Need to see a GP out of normal hours? Please call NHS 111 who will be able to give you advice or please visit our Halton GP Extra.

How to make the most of your GP appointments

Doctors spend an average of eight to 10 minutes with each patient. Once you've got an appointment, plan ahead to make sure that you cover everything you want to discuss.

  • Before you see the doctor, write a list of problems, starting with the most important. List your symptoms so that you don’t forget them. Write down when they started and what makes them better or worse during a 24-hour period. If you have a complicated problem, ask for a longer appointment when you book
  • When you see the doctor, bring a friend or relative if you're worried. Research shows that we forget half of what we're told by the doctor when we're stressed, so having a friend with you can help
  • Be honest about what you think may be causing the problem, and don’t be embarrassed. Your doctor will have seen and heard it all before
  • Be clear about what you want the doctor to do, such as refer you to a specialist or prescribe a different medication. Be assertive if you need to, but always be polite
  • Ask the doctor to repeat and explain anything you don’t understand. If there are words you don’t understand, ask what they mean or get the doctor to write them down so that you can look them up later
  • If you and your GP decide you need to be referred for specialist tests or treatment, you usually have a right to choose which hospital you go to Read more about this on our page about Your Choices in the NHS.

Checklist of questions to ask your doctor at your appointment

Tests, such as blood tests or scans

  • What are the tests for?
  • How and when will I get the results?
  • Who do I contact if I don’t get the results?

Treatment

  • Are there other ways to treat my condition?
  • What do you recommend?
  • Are there any side effects or risks?
  • How long will I need treatment for?
  • How will I know if the treatment is working?
  • How effective is this treatment?
  • What will happen if I don’t have any treatment?
  • Is there anything I should stop or avoid doing?
  • Is there anything I can do to help myself?

What next

  • What happens next?
  • Do I need to come back and see you?
  • Who do I contact if things get worse?
  • Do you have any written information?
  • Where can I go for more information?
  • Is there a support group or any other source of help?